Terms and Conditions

Welcome to Salon Du Chocolat Cafe at www.salonduchocolat.com.my, your exquisite destination for a chocolate indulgence. At Salon Du Chocolat Cafe, we aim to provide our customers with an unforgettable experience, and we hope you relish everything our website has to offer.

These Terms and Conditions, along with any other documents referenced herein, outline the terms under which Salon Du Chocolat Cafe at www.salonduchocolat.com.my offers its goods and services. We kindly ask you to read and understand these Terms and Conditions before placing any orders through our website.

We may update this policy from time to time without prior notice by posting the updated policy on our website. We encourage you to periodically review these terms. When you place an order through our website, you are considered to have agreed to the latest version of these Terms and Conditions available on our website.

If changes in the law require us to update our website Terms after you’ve placed an order but before fulfillment, we are obligated to apply those changes to your order. In all other cases, the version in place when you placed your order will apply. If you do not agree to abide by these Terms and Conditions, we kindly ask that you refrain from placing orders through our website.

About Us

Our website, www.salonduchocolat.com.my, serves as the online presence of Salon Du Chocolat Cafe. We take pride in of ering a variety of chocolate delights and experiences to make your visit to our Chocolate Cafe truly special. Salon Du Chocolat Cafe is operated by Ali Baba International Sdn Bhd, a company incorporated under the laws of Malaysia, with all the necessary commercial licenses.


At Salon Du Chocolat Cafe, we extend a warm welcome to visitors of all ages who wish to explore our chocolate of erings and services. Whether you’re a devoted chocolate lover or just starting your chocolate journey, we’re here to create memorable moments.

Our website is designed for personal use, and we kindly ask that commercial usage is not permitted. If we suspect that an order is intended for commercial purposes, we reserve the right to decline it.

Access to and Use of Our Site

Access to our website is free of charge. You are responsible for making any necessary arrangements to access our website.

Access to our website is provided “as is” and “as available.” We may modify, suspend, or discontinue our website or any part of it at any time without prior notice. We will not be liable for any inconvenience caused by the unavailability of our website or any of its features at any time.

You are welcome to link to our website, provided you do so in a fair and legal manner that does not harm our reputation or create a false association with us where none exists.

To fully enjoy the features and services of effred by www.salonduchocolat.com.my, you can choose between two options. You may use our website as a guest or create an account by registering your details with us. It is your responsibility to ensure that the personal and payment details you provide to us are accurate and complete. You can update your details at any time by accessing your account information. Please keep your account details and password secure and confidential. Our customer service team will never ask for your password.

While we are dedicated to following our Security & Privacy Policy, we cannot be held responsible for any losses due to the misuse of your details. If you suspect that your account has been compromised, please notify us as soon as possible. By registering or placing an order on our website, you confirm that you meet the Eligibility criteria described above, and the information you provide is accurate. Commercial entities are not eligible to register with us. By placing an order, you authorize us to send future of ers to your provided contact details.

Intellectual Property

Your use of the Salon Du Chocolat website and its content does not grant you any copyright, design, trademark, or other intellectual property rights associated with the content. This includes graphics, photographs, sounds, music, video, logos, icons, audio, or text on the website, as well as our software and code. All such content, including third-party trademarks and related intellectual property rights displayed on our website, is generally protected by national and international intellectual property laws and treaties.

You are permitted to use the content only as expressly authorized by us or the content’s licensor. Reproduction or redistribution of the content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, linking, commercial exploitation, copying, and use of the above listed materials on any other server, location, or support for publication, reproduction, or distribution is expressly prohibited.

User-Generated Content

When you provide a review, you take full responsibility for the content of your contribution. Additionally, you grant us the right to use any content you provide for our own purposes, including republication in any form or media. Please note that comments may be moderated and might not be displayed immediately. While we aim to maintain quality, we do not commit to reviewing all content and will not be liable for third-party posts. We reserve the right, at our discretion, not to publish or to remove any comment that we believe may be unlawful, defamatory, racist, or libelous, incite hatred or violence, be detrimental to individuals, institutions, religions, or people’s privacy, cause harm to minors, be detrimental to trademarks, patents, copyrighted content, contain personal data, or improperly use the platform for promoting and advertising businesses. Please keep in mind that this website is accessible to the public, so avoid posting confidential information.


When you place an order with us, you are making a commitment to purchase the items described in that order at the indicated price, including any delivery fees, taxes, and duties where applicable.

Orders are subject to our acceptance, which we may withhold at our discretion for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions, and stock availability. Items in your website cart are not reserved until your order is paid for.

The website may contain information about the availability of merchandise, which can be used to estimate the likelihood that an item will be available immediately upon order placement. Please understand that we cannot guarantee the immediate availability of an item as inventory can change throughout the day. In rare cases, a product may be available when you place an order but sold out by the time we process the order. In such cases, we will notify you.

Receipt of your order will be acknowledged by email. However, your order is only confirmed when you receive a notification from us confirming the dispatch of the relevant item(s). No party other than us has the authority to confirm the acceptance of the order.

Goods, Pricing, and Availability

We make every reasonable ef ort to ensure that all descriptions and graphical representations of goods available from us correspond to the actual goods. Please note that images of goods and descriptions of packaging are for illustrative purposes only. Slight variations in color may occur between the image of a product and the actual product due to dif erences in computer displays and lighting conditions.

While we strive to maintain accurate pricing, please be aware that prices can change, and we may add, alter, or remove special of ers from time to time as necessary. Changes in price will not af ect any order you have already placed. In the unlikely event that we have shown incorrect pricing information, please note the following:

– If the price you paid is lower than the actual price of the item, we will honor the price in your order.
– If the price you paid is higher than the actual price of the item, we will refund you the dif erence.

If your order has not yet been processed, we will notify you as soon as possible and only process the order (or part thereof) once you have confirmed your willingness to buy at the correct price or otherwise cancel the order (or part thereof) and refund your payment in full.

Delivery Charges

Delivery charges are not included in the price of goods on our website. For more information on delivery charges, please refer to our Shipping policy. Delivery options and related charges will be presented to you as part of the order process.


Payment for goods and related delivery charges must always be made in advance, and you will be prompted to pay during the order process.

Product Returns & Refunds

We guarantee that your order will arrive in perfect condition at the specified shipping address. If you are not completely satisfied with the quality of your order upon arrival, kindly contact our Customer Care within 48 hours of order receipt.

Refunds, if approved, will be made between 10 and 30 days onto the original mode of payment.
For more details, please visit our Returns Policy page.

International Customers

Due to customs, legal, regulatory, and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside Malaysia. We reserve the right to define what can and cannot be delivered to which destination. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment, which international credit card holders will be liable to pay.

Other Important Terms

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. The suspension or cancellation of your registration and your right to use our website shall not af ect either party’s statutory rights or liabilities.

The contract is between you and us. It is not intended to benefit any other person or third party in any way, and no such person or party will be entitled to enforce any provision of these Terms and Conditions.

Law and J urisdiction

You acknowledge and agree that our website Terms constitute the complete and exclusive agreement between us concerning your use of the website and any purchase by you of any items through the website, and supersede and govern all prior proposals, agreements, or other communications.

These website Terms and Conditions are governed by the laws of Malaysia, and all disputes arising hereunder are subject to the exclusive jurisdiction of the courts of Malaysia.

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